Reimagining the hypermarket for a new India.
The gap we saw
Across Rajasthan, Punjab and North India, millions of households are moving from the neighbourhood kirana to organised retail. Yet most modern retail chains were designed for metros. In cities such as Jaipur, Jodhpur, Kota, Ajmer and Bathinda, shoppers were too often asked to choose between convenience, price and trust.
The idea
Founder Harish Kumar Nagpal, Chairman of Shree Nagpal Group, and co-founder Deepak Jain set out to reimagine the traditional hypermarket. Their answer was Meta Big Bazaar 24X7: a next-generation retail mart chain that combines the best of physical retail with modern technology, creating a smart retail ecosystem where technology strengthens trust, quality and value at every level.
Built in Jaipur
From the corporate office on Ajmer Road, Jaipur, the company built a single operating playbook: centralised buying, standardised store operations, trained teams and consistent pricing. That playbook was then taken city by city, store by store.
Growing with partners
To grow faster without compromising quality, Meta Big Bazaar 24X7 adopted the FOCO model. Franchise partners invest in new stores and the company operates every one of them. Today the network spans 12 stores across 10 cities in Rajasthan, Punjab, Delhi NCR and Chandigarh.
Six commitments behind every store.
Built for Bharat
Purpose-built for Tier-2 and Tier-3 cities, with assortment, store formats and pricing designed for local households.
Every store company-operated
Under FOCO, Meta Big Bazaar 24X7 runs every store directly, so standards, staffing, pricing and assortment stay consistent across the chain.
Fair prices by design
Centralised buying and supply-chain scale let us pass value on to customers. Ab Bachat, Har Ghar: savings for every home.
Quality you can trust
Essentials sourced from reliable producers and brands, with transparent supply records for select categories.
Everyday essentials, under one roof
Groceries, staples, packaged foods, personal care and household essentials in clean, well-organised neighbourhood stores.
A 24X7 promise
The 24X7 in our name stands for round-the-clock service and accessibility: a brand that is there when families need it.
To become Bharat's most trusted retail network, with a Meta Big Bazaar 24X7 within reach of every household in India's growing cities.
A future where every family, in every city we serve, shops with fair prices, fresh choices and complete confidence in where their essentials come from.
Five things we work on every day.
Take organised retail to every growing city
Grow from 10 cities into a dense network across North and West India, building store density city by city.
Make every product traceable
Roll out chain-wide product traceability so customers can see where their essentials come from.
Deliver everyday savings
Keep essentials fairly priced through centralised buying, efficient warehousing and disciplined costs.
Create local opportunity
Enable franchise partners, local jobs and suppliers in every city we enter.
Set the standard for Tier-2 and Tier-3 retail
Clean stores, trained teams and honest service, around the clock.
Trust
We would rather over-disclose than over-promise.
Transparency
Traceable products and clear terms for partners.
Fairness
Honest prices for customers, honest returns for partners.
Freshness
Well-stocked shelves and quality you can see.
Service
Accessible to our communities, 24X7.
Density first. Geography next.
First stores live
The first five Meta Big Bazaar 24X7 stores open, proving the store model in Tier-2 and Tier-3 markets.
12-store network
8 stores operating across Rajasthan, Punjab and Delhi NCR, with 4 more launching in Udaipur, Jodhpur, Delhi NCR and Chandigarh.
Deepen core states
A 300+ store network, stronger central warehousing, and selective entry into Haryana and wider NCR.
Scale + digital
Target of 650 stores, with an app, loyalty programme and chain-wide product traceability.
Planned milestones are management targets and depend on execution, locations and market conditions.
