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Our story

Retail Bharat can trust.

Meta Big Bazaar 24X7 began in Jaipur with a simple belief: families in India's fast-growing cities deserve clean stores, fair prices and complete confidence in what they buy, every day and around the clock.

Meta Big Bazaar 24X7 delivery vehicle — Delivering freshness
How it started

Reimagining the hypermarket for a new India.

01

The gap we saw

Across Rajasthan, Punjab and North India, millions of households are moving from the neighbourhood kirana to organised retail. Yet most modern retail chains were designed for metros. In cities such as Jaipur, Jodhpur, Kota, Ajmer and Bathinda, shoppers were too often asked to choose between convenience, price and trust.

02

The idea

Founder Harish Kumar Nagpal, Chairman of Shree Nagpal Group, and co-founder Deepak Jain set out to reimagine the traditional hypermarket. Their answer was Meta Big Bazaar 24X7: a next-generation retail mart chain that combines the best of physical retail with modern technology, creating a smart retail ecosystem where technology strengthens trust, quality and value at every level.

03

Built in Jaipur

From the corporate office on Ajmer Road, Jaipur, the company built a single operating playbook: centralised buying, standardised store operations, trained teams and consistent pricing. That playbook was then taken city by city, store by store.

04

Growing with partners

To grow faster without compromising quality, Meta Big Bazaar 24X7 adopted the FOCO model. Franchise partners invest in new stores and the company operates every one of them. Today the network spans 12 stores across 10 cities in Rajasthan, Punjab, Delhi NCR and Chandigarh.

We do not chase metros. We win neighbourhoods.

Meta Big Bazaar 24X7 is purpose-built for Tier-2 and Tier-3 India, where organised retail is still under-penetrated and growing faster than in the metros.

Why we are different

Six commitments behind every store.

Built for Bharat

Purpose-built for Tier-2 and Tier-3 cities, with assortment, store formats and pricing designed for local households.

Every store company-operated

Under FOCO, Meta Big Bazaar 24X7 runs every store directly, so standards, staffing, pricing and assortment stay consistent across the chain.

Fair prices by design

Centralised buying and supply-chain scale let us pass value on to customers. Ab Bachat, Har Ghar: savings for every home.

Quality you can trust

Essentials sourced from reliable producers and brands, with transparent supply records for select categories.

Everyday essentials, under one roof

Groceries, staples, packaged foods, personal care and household essentials in clean, well-organised neighbourhood stores.

A 24X7 promise

The 24X7 in our name stands for round-the-clock service and accessibility: a brand that is there when families need it.

How we serve everyday needs

From source to shelf, with nothing hidden.

1

Trusted sourcing

Essentials bought centrally from reliable producers and brands.

2

Transparent records

Clear supply records for select categories, so the journey of a product can be traced.

3

Delivering freshness

Central warehousing and regular replenishment keep every shelf stocked.

4

Your neighbourhood store

Clean, company-run stores with trained teams and fair, consistent prices.

Local producer supplying fresh produce
Our vision

To become Bharat's most trusted retail network, with a Meta Big Bazaar 24X7 within reach of every household in India's growing cities.

A future where every family, in every city we serve, shops with fair prices, fresh choices and complete confidence in where their essentials come from.

Our mission

Five things we work on every day.

01

Take organised retail to every growing city

Grow from 10 cities into a dense network across North and West India, building store density city by city.

02

Make every product traceable

Roll out chain-wide product traceability so customers can see where their essentials come from.

03

Deliver everyday savings

Keep essentials fairly priced through centralised buying, efficient warehousing and disciplined costs.

04

Create local opportunity

Enable franchise partners, local jobs and suppliers in every city we enter.

05

Set the standard for Tier-2 and Tier-3 retail

Clean stores, trained teams and honest service, around the clock.

Our values

Trust

We would rather over-disclose than over-promise.

Transparency

Traceable products and clear terms for partners.

Fairness

Honest prices for customers, honest returns for partners.

Freshness

Well-stocked shelves and quality you can see.

Service

Accessible to our communities, 24X7.

Milestones & the road ahead

Density first. Geography next.

FY25 · ACHIEVED

First stores live

The first five Meta Big Bazaar 24X7 stores open, proving the store model in Tier-2 and Tier-3 markets.

FY26 · NOW

12-store network

8 stores operating across Rajasthan, Punjab and Delhi NCR, with 4 more launching in Udaipur, Jodhpur, Delhi NCR and Chandigarh.

FY27 · PLANNED

Deepen core states

A 300+ store network, stronger central warehousing, and selective entry into Haryana and wider NCR.

FY28 · TARGET

Scale + digital

Target of 650 stores, with an app, loyalty programme and chain-wide product traceability.

Planned milestones are management targets and depend on execution, locations and market conditions.

Build the next chapter with us.

Franchise with us Meet the leadership